Our Team

Cynthia “Cindy” Hartsburg is the Owner and President of Insurlynx Insurance Group, LLC. Cindy began her career in 1997 as an Insurance Sales Representative for the Fortune 500 Company, Oxford Health Plans. With her dedication and drive, she earned the “Powerhouse” Award, Top Sales Leader in both Connecticut and the Tri State Area, along with many other sales achievements.

She continued her venture in Sales as the Director of a start-up company, which has since grown to over 200 employees. While devoting many years to her career in Sales, she recognized much of her success was due to her passion to assist people in choosing the correct insurance to meet their specific needs.

Cindy’s vision was to create a company committed to helping employers and businesses with all their insurance needs. With innovative thinking, a drive to succeed and dedication to educate the consumer, Cindy set out to create her own national company, Insurlynx Insurance Group, LLC.

Her successful approach was to take it a step further and offer solutions for business owners helping them “link” all their business and insurance needs together, including payroll, HRIS, IT solutions, Wealth Management services, CPA services, Employer Compliance, etc.

The name Insurlynx Insurance Group, LLC embodies just that: linking people to insurance services and more all under one company.

Michelle joined the Insurlynx team in 2016 as our office assistant. She graduated from Purdue University with a B.S. in Landscape Architecture and started her career as a Landscape Designer and Land Planner in Colorado and Virginia.

Once she and her husband moved to Connecticut, she reinvented herself as an office assistant for a hotel real estate broker. Working in such a small office, she was in charge of all aspects of the business – from billing to marketing. Michelle took time off from working to raise her children and just recently came back to the workforce here with us at Insurlynx.

Rachel has been working with Insurlynx since 2016 where she began as a Sales Assistant. She graduated from Florida Atlantic University in 2020. She went to school for business management with a focus in marketing to further her knowledge and career with Insurlynx.

As the Assistant Team Manager, Rachel is responsible for day-to-day internal activities and spearheads questions coming in from our sales support/service team.

Rachel works closely with customers to provide the best service Insurlynx can offer. With a focus on our National PAL’s quotes, new business submissions and renewals, she allows for quick and accurate turnaround times on service and COI requests while coordinating efforts internally behind the scenes.

Rachel is instrumental in managing our agency management system and distributing information internally to our team to ensure we are optimizing its capabilities. She also handles the social media posts on Facebook and runs informational campaigns with useful tips.

Loretta Marty joined us in September 2017 as a Customer Service Representative. She graduated from Sacred Heart University with a B.S. Degree in Business Administration and an MBA in Finance. She spent her career working for a large consumer products company in Customer Service, Logistics and Consumer Relations. Loretta took time off from working to raise her family, and just recently re-entered the workforce with us here at Insurlynx. She is married and has 2 children.

After graduating from Creighton University, Kathy worked in the HR and Benefits field of Fortune 500 companies and large law firms for over 14 years. She then dedicated her full-time attention to raising her 3 children with her husband, Tom. Her involvement in many school and community groups kept her active and engaged until her return to the workforce nearly ten years ago as a substitute teacher and, later, director of an after-school program. Kathy joined Insurlynx Insurance Group in 2017.

Kathy immediately put her HR expertise back to work by working alongside Cindy to cultivate and grow her own relationship with each Insurlynx client. Over the past four years, Kathy has dedicated her time collaborating closely with all the HR departments and their employees by coordinating and attending renewal meetings. She is responsive to client’s employee’s phone calls, claims assistance, billing resolution, etc.

Kathy was instrumental in integrating the HRIS platform with multiple payroll feeds to the different carriers for benefits offered to employees. Understanding communication, timing, and excellence in service is the top priority, Kathy makes it look effortless on how many things she can juggle in a week for all our clients. She always goes the extra mile with the happiest disposition. 

When asked Kathy will say she could not be happier working alongside the results-oriented, customer-focused team Cindy has assembled and our clients feel the same working with her. 

Brian joined Insurlynx in 2019 with a strong sales background and a determined attitude. After graduating from Castleton University with a B.S. in Business Administration and Marketing he began working as an Administrative Assistant for a Law Firm in Fairfield County. From there he switched lanes and began his sales career at Curtiss Ryan Honda where he managed the internet sales team for several years. Looking for a new challenge, the energy, customer-oriented environment and professionalism offered by Cindy and Insurlynx was just the opportunity he was looking for. He enjoys working with the talented and dedicated team Cindy has put together at Insurlynx.

A graduate of Fairfield University, Tina started her career working for a Human Resources and Benefits Consulting firm. After getting married, Tina changed gears and followed her love of people and art and became a hairstylist where she worked for a high-end salon in Fairfield CT for 11 years.

From there, Tina got creative and started her own business, taking her chair to the client, traveling to people’s homes servicing their hair and beauty needs.

Having mastered a work/life balance, Tina is very excited to join the Insurlynx team, combining her business skill, focused attention to clients’ needs and superior customer service experience.

Mariah Mandulak has been working with Insurlynx since 2018 as a Customer Service Representative. She is currently attending Albertus Magnus College on a tennis scholarship and plans on graduating in 2023 with an MBA. Mariah is majoring in business management and minoring in computer information systems. Mariah is not only dedicated to her schoolwork and the Insurlynx team but is an avid animal lover and is always adopting new pets to nurture.